F21 site Privacy Policy — How Your Information Is Kept Safe

📋 1. Information We Collect

F21 site collects certain necessary information to provide you with the best possible service. This privacy policy clearly outlines what data is collected and why.

Personally Identifiable Information

• Full name and date of birth
• Email address and mobile number
• Current address and district
• National ID or passport number (for KYC verification)
• Mobile banking number (bKash/Nagad/Rocket)

Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Time spent on the site and pages visited
• Login history and transaction records

🔍 2. How We Collect Information

F21 site may collect your information through several methods. You should have a clear understanding of each one.

If you use our mobile app, we may additionally collect your device identifier and push notification token — solely to send you important updates.

🎯 3. Purpose of Data Use

F21 site uses your information for specific purposes only. We never use your data beyond what it was collected for.

Primary Use

• To create your account and verify your identity.
• To process deposit, withdrawal, and betting transactions.
• To ensure bonuses and promotions reach the right person.
• To keep you informed about important account-related matters.
• To prevent fraud and money laundering.

Secondary Use

• To improve the quality of f21 site's services.
• To provide customized offers based on your preferences.
• To identify and resolve technical issues on the platform.
• To fulfill legal obligations.

🤝 4. Data Sharing Policy

F21 site never sells your personal data. However, limited information may need to be shared in certain specific circumstances.

When Information May Be Shared

• Payment Processor: Minimal information shared with mobile banking providers solely to process transactions.
• Legal authorities: With government authorities when required by court order or legal obligation.
• Security Auditor: With authorized third parties for system security verification only — they are not permitted to store or use any data.
• Business Succession: In the event of a company merger or acquisition — the new entity will also be bound by this privacy policy.

🛡️ 5. Data Security Measures

F21 site follows the highest industry security standards to protect your privacy. Our security framework operates on multiple layers.

• SSL/TLS Encryption: All communications are secured with 256-bit encryption.
• Two-factor authentication (2FA): An extra layer of security when accessing your account.
• Firewall protection: Advanced firewall protection to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third parties.
• Data masking: Sensitive information such as ID numbers is masked on the server.
• Access control: Only authorized personnel have access to specific information.

🍪 6. Cookie Policy

The f21 site website and app use cookies — small text files stored on your device that help improve your browsing experience.

Cookies We Use

You can disable all cookies except essential ones, though some site features may become limited as a result.

✋ 7. Your Data Rights

You have clear rights over your data on f21 site. Contact support to exercise any of the rights listed below.

⏱️ 8. Data Retention Periods

F21 site does not retain your data indefinitely. Each type of information has a defined retention period.

• Account Information: 5 years after account closure (as required by law).
• Transaction Records: 7 years (as required by financial regulatory authorities).
• Support conversations: 2 years.
• Log files: 90 days.
• Marketing Information: Upon unsubscription.

Once the defined retention period expires, data is securely deleted or anonymized so that you can no longer be identified.

👶 9. Privacy of Minors

F21 site strictly prohibits registration by anyone under the age of 18. If an underage user is identified, their account will be immediately closed and all collected data will be deleted.

🔄 10. Policy Changes & Contact

F21 site reserves the right to update this privacy policy at any time. For significant changes, registered users will be notified by email at least 15 days in advance.

Continued use of f21 site after any changes takes effect will be considered your acceptance of the updated policy. For any questions or concerns, please contact us:

This privacy policy was last updated in January 2026.